Video AI One Privacy Policy

Welcome to Video AI One's Privacy Policy page. This policy is designed to inform you about how we collect, use, protect, and process your personal information. We are committed to protecting your privacy rights and ensuring your personal data is handled with care. Please read the following information carefully to understand our practices regarding your personal data.

Data Processing

Video AI One collects and processes your personal information based on the following legal grounds:

Legal Basis for Processing

  • To fulfill our contractual obligations to you
  • For our legitimate interests in providing and improving our services
  • To comply with applicable laws and regulations
  • With your explicit consent for specific purposes

Types of Information Collected

  • Identity information (e.g., name, date of birth, gender)
  • Contact information (e.g., email address, phone number, mailing address)
  • Account information (e.g., username, encrypted password)
  • Technical data (e.g., IP address, device ID, browser type and version)
  • Usage data (e.g., access times, pages viewed, click frequency)
  • Location data (e.g., GPS coordinates, IP-based general location, if permitted)
  • Transaction data (e.g., purchase history, payment details, if applicable)

Data Usage

We use the collected information to:

Purposes of Data Usage

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Personalize your user experience and content recommendations
  • Conduct data analysis and market research
  • Comply with legal obligations and respond to legal requests
  • Detect, prevent, and resolve technical issues or abusive behavior
  • Communicate with you, including customer service and marketing communications (if you opt-in)

Data Sharing and Disclosure

Video AI One may share your personal information in the following circumstances:

Recipients of Shared Data

  • With our affiliates, subsidiaries, and parent company
  • With third-party service providers and partners who assist in providing our services
  • In response to legal process or government requests
  • To protect our rights, property, or safety, as well as those of our users or the public
  • As part of a merger, acquisition, or asset sale (in which case, we will notify you)

Data Security Measures

We implement multiple layers of technical and organizational measures to protect your personal information, including:

Security Measures

  • Using advanced encryption technologies (e.g., TLS) for data transmission and storage
  • Implementing access controls and user authentication mechanisms
  • Conducting regular security audits, vulnerability scans, and penetration testing
  • Providing data protection and security awareness training for employees
  • Maintaining detailed security incident response plans
  • Utilizing firewalls, intrusion detection systems, and other security technologies
  • Anonymizing and pseudonymizing sensitive data where possible

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Purposes of Cookies and Tracking

  • Maintain user sessions and identification
  • Remember user preferences
  • Analyze website traffic and usage patterns
  • Support our marketing and advertising campaigns
  • Enable social media functionalities
  • Improve website performance and user experience

Your Data Rights

Under applicable data protection laws, you may have the following rights:

Your Rights Regarding Personal Data

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete personal data
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing of your personal data in certain cases
  • Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format
  • Right to Object: Object to our processing of your personal data (in certain circumstances)
  • Right to Withdraw Consent: Withdraw any consent you have previously given at any time

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Retention Periods

  • Active account data is retained until you request account deletion
  • Transaction records are typically kept for 7 years to comply with accounting and tax regulations
  • Logs and analytics data may be retained for shorter periods, typically not exceeding 13 months
  • Backup data may be retained for up to 30 days
  • When data is no longer needed, we securely delete or anonymize it

International Data Transfers

Video AI One may process, store, and transfer your personal data globally. We take the following measures to ensure the security of your data:

Safeguards for International Transfers

  • Using Standard Contractual Clauses approved by the European Commission
  • Only working with third parties that adhere to strict data protection standards
  • Implementing additional technical measures, such as end-to-end encryption
  • Storing data within your geographic region where possible
  • Regularly assessing our data transfer practices to ensure compliance

Changes to This Privacy Policy

Video AI One reserves the right to update this Privacy Policy at any time. When we make significant changes, we will:

Notification of Changes

  • Post a prominent notice on our website
  • Send a notification to your registered email address
  • Provide at least 30 days' notice before any updates take effect
  • Provide a summary of changes on the policy page
  • Keep previous versions of the policy available for review

Contact Us

If you have any questions, comments, or complaints about our Privacy Policy, or if you wish to exercise your data subject rights, please contact our Data Protection Officer at:

Last updated: 2024-11-21

Cookies

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